Policy

Refund and Cancellation Policy

Last updated: June 22, 2026

1. Billing Cycle & Cancellations

Dawri subscriptions (Pro and Business plans) are billed on a recurring monthly or annual basis. You can cancel your subscription at any time through your shop settings dashboard billing portal. The cancellation will take effect at the end of your current paid billing cycle, and you will retain access to the paid features until then.

2. Refund Policy

All sales are final. Since Dawri provides instantly accessible digital services, we do not offer refunds or credits for any partially used subscription periods, except as explicitly required by applicable law.

3. EU/EEA Right of Withdrawal

If you are a consumer residing in the European Union or European Economic Area, you have the right to withdraw from your subscription purchase within 14 days of the initial transaction. To request a refund under this right, please contact support at support@dawri.live.

4. Customer Support

If you have questions about your billing, subscriptions, or wish to inquire about a refund under applicable legal provisions, please contact us at support@dawri.live.